The New Face of Local 

2021 Local Marketing Report Measuring the Impact of COVID on the Customer Journey 



Download the Study

As we exit the pandemic a more empowered, socially connected, and digitally-driven consumer has emerged.

The question is: How can businesses adapt to meet the needs of this new consumer? To answer this question and many more, we turned to actual performance data for clues on consumer behavior in this new economy. 

Download the full report to find out: 

  • The lasting impact of the pandemic on consumer behavior 
  • Why a strong digital presence will continue to be important for multi-location brands
  • Best practices and recommendations to embrace the new hybrid customer journey